How do I place an order?
To place an order, simply browse our website, add items to your cart, and proceed to checkout. Follow the instructions to enter your payment details and shipping information, and confirm your order.

Can I modify or cancel my order?
Orders are processed quickly, and once an order is confirmed, we may not be able to modify or cancel it. Please contact our customer service team immediately if you need assistance.

Do you offer gift cards?
Yes, UrbanOpulent offers gift cards, which can be used for any products on our website. Simply choose the gift card option at checkout.

What if I receive a damaged item?
If you receive a damaged item, please contact our customer service team immediately. We will assist you in arranging a replacement or a return.

Do you ship internationally?
Yes, we offer international shipping to various countries. Shipping fees and delivery times vary based on your location.

What should I do if my item doesn’t fit?
If your item doesn’t fit, you can return it for a refund or exchange, provided it meets our return policy requirements.